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Error when sending first sms.
I'm recieving and error message when sending my first sms with Grasshopper. The brand registartion status is VERIFIED and the Registration Campaign is "ACTIVE". Looking for solutions.
Thanks in advance,
MFG
Monmouthfga thanks for the screenshots. Our team made a modification on our end that should resolve this issue. Can you please log out and log back into the app and retry? Note, it may take 15 minutes.
4 Replies
Monmouthfga thanks for the screenshots. Our team made a modification on our end that should resolve this issue. Can you please log out and log back into the app and retry? Note, it may take 15 minutes.
The SMS Status is "UNKNOWN". Could it be that I'm in the Trail Period of the app?
See screen shot. ERROR: Failed to send message.
Monmouthfga I'm sorry to hear this, could you let me know what the error message is?
