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- KateG2 months agoGoTo Manager
Hi robertob
Thanks for trying, sorry it didn't resolve the issue. I have created a case for you, someone from out team will reach out soon.
- robertob2 months agoVisitor
I tried everything but I still can't enter the portal.
- robertob2 months agoVisitor
it doesn't work. I also tried changing the PC, but the goto admin console doesn't load
- robertob2 months agoVisitor
Yes, I tried from different PCs. Same result. Goto Admin console did not load.
- KateG2 months agoGoTo Manager
Hi robertob
You do have an active account and should be able to access the portal.
Have you tried the following:
- Clear your browser cache and cookies.
- Try accessing the portal using a different browser or incognito mode?