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Forum Discussion
pablotobio
2 years agoNew Contributor
Problems again???
hamachi deleted all the users from my account, today I logged in because I was on vacation and everything appears blank, without networks without users????????? this way you can't work
6 Replies
- pablotobio2 years agoNew Contributor
The truth is that it is very frustrating, even if you do not buy the license, the configurations have to be maintained, I do not understand how they do that with the clients.
- pablotobio2 years agoNew Contributor
But how can it be that being a subscriber they delete all my networks??? It is a terrible service, the fact that it took me a while is not an excuse.
- GlennD2 years agoGoTo Manager
Unfortunately, since it has been so long you would need to set them up again.
- pablotobio2 years agoNew Contributor
Now if I buy the subscription will I have to create everything again????
- pablotobio2 years agoNew Contributor
Hi Glen, how are you? No, because I have been on a long vacation, but all the users and networks I had created disappeared, how can that happen? On one of the servers I have the old network active but on the hamachi panel I don't have anything else as if they had reset them
- GlennD2 years agoGoTo Manager
Hi pablotobio,
It looks like you have not yet resolved the billing renewal issue for your account. I see that support sent you quote by email on October 2nd, but they have not received a reply.