samuelpares
4 months agoActive Contributor
[API] How to Link a Recording or Transcription to a Specific Call?
Hi everyone, I'm currently building an integration with GoTo Connect to capture call recordings and transcriptions. I've successfully created a channel and subscribed to receive notifications for bo...
- 4 months ago
Are you only using the Call Recording API, or are you also using any other APIs?
The Recording API by itself does not retrieve any call details. To correlate the data, you’ll need to use either the Call Events API or the Call Reports API in addition.
https://developer.goto.com/GoToConnect#tag/Call-Events-Overview
https://developer.goto.com/GoToConnect#tag/Call-Events-Report-Overview