Forum Discussion

Di4Resume's avatar
Di4Resume
New Contributor
7 years ago

Virtual Background for Webcams

I am a Mac user & was wondering if "Go-To-Meeting" have an option for adding a different background during Webinars?  ZOOM offers a free Virtual Background feature that allows you to display an image...
  • KateG's avatar
    KateG
    3 years ago

    We listened to you and Virtual Backgrounds are now available in GoTo Meeting through the GoTo App with default and custom backgrounds!

    • Along with the Default backgrounds provided by GoTo, Users can add up to 10 custom backgrounds of their choice.
    • Custom background in GoTo helps show off your own personal style and make meetings more fun and inclusive! It provides a great way to minimize those distractions and bring in new ways to meet face to face.
    • We recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1280x720 pixels (720p) if possible. The higher the resolution, the better your images will appear.
    • You can point to a custom background stored in your local machine from Hallway as well as from In-Session – Camera Setting tab by click on “+” symbol

    Check out this article for more information.

bigtom's avatar
bigtom
Active Contributor

AshC I did contact support and reported the issues. There was no follow up on this being solved in any way, just a black hole the support request fell into. I managed to remove  GoTo apps and the ChromaCam app from my computer quite forcibly via CLI. I discontinued my service with GTM and went to another vendor that does not have issues with their software in general and does not have a problem providing a reliable usable background feature. I tried to hold onto GTM as long as possible, but the software hassles far outweighed its usefulness.

 

Again, I am happy to talk with anyone in product and/or marketing about this situation.

KateG's avatar
KateG
GoTo Moderator
3 years ago

We listened to you and Virtual Backgrounds are now available in GoTo Meeting through the GoTo App with default and custom backgrounds!

  • Along with the Default backgrounds provided by GoTo, Users can add up to 10 custom backgrounds of their choice.
  • Custom background in GoTo helps show off your own personal style and make meetings more fun and inclusive! It provides a great way to minimize those distractions and bring in new ways to meet face to face.
  • We recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1280x720 pixels (720p) if possible. The higher the resolution, the better your images will appear.
  • You can point to a custom background stored in your local machine from Hallway as well as from In-Session – Camera Setting tab by click on “+” symbol

Check out this article for more information.

  • UlrichMendel's avatar
    UlrichMendel
    Visitor
    2 years ago

    Hi, ist there a plan, when these new custom backgrounds (without Chroma) will be available für Android or IOS.
    We have al lot aof Apple-Tablets for Homeoffice and this would be massivly use- and helpfull.

    Thanks in advance

    Uli

  • KateG's avatar
    KateG
    GoTo Moderator
    2 years ago

    UlrichMendel checking with the team on this. I've moved your other post on this topic to our Idea section.