\n
\n
Once you have completed these steps, sign into your GoToMyPC account and try to connect to your Host computer.
\n\n
EDIT - Including info from follow up posts later in this thread:
\n\n
We have developed an executable for those customers still having issues after the fix was released:
\n\n
If you are not using MFA or SSO on your account you can also download the GoToMyPC client-app and connect to host computer using client app.
\n\n
If you are still unable to connect after doing this, please give our toll-free support a call and they will assist further.
\n","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","postTime":"2021-11-04T14:18:38.895-04:00","lastPublishTime":"2021-11-10T16:04:33.197-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.logmein.com/t5/s/logmein/images/bS0yNzg1MjItNzUyMWk5NzgxQTc3OEFCMjc2NTU4?revision=4\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":25178},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:GoToMyPC/community:logmeinboard:GoToMyPC-Discussions/message:278379/message:278522","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"5329","rawBody":"
Hi,
\n\n
The following steps will ensure that you have the required certificate installed and that it has the correct permissions enabled:
\n\n
\n
Once you have completed these steps, sign into your GoToMyPC account and try to connect to your Host computer.
\n\n
EDIT - Including info from follow up posts later in this thread:
\n\n
We have developed an executable for those customers still having issues after the fix was released:
\n\n
If you are not using MFA or SSO on your account you can also download the GoToMyPC client-app and connect to host computer using client app.
\n\n
If you are still unable to connect after doing this, please give our toll-free support a call and they will assist further.
\n","kudosSumWeight":0,"repliesCount":15,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:278522_4"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1742495772000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1742495772000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1742495772000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1742495772000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"Rank:rank:11":{"__typename":"Rank","id":"rank:11","position":1,"name":"GoTo Manager","color":"333333","icon":null,"rankStyle":"TEXT"},"Revision:revision:278522_4":{"__typename":"Revision","id":"revision:278522_4","lastEditTime":"2021-11-10T16:04:33.197-05:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"gotomypc-discussions","messageSubject":"a-required-certificate-is-not-within-its-validity-period---eight-or-more-users-c","messageId":"278379","replyId":"278436"},"buildId":"q_bLpq2mflH0BeZigxpj6","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"logmein","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/community/FooterWidgetHelpLink/FooterWidgetHelpLink.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx"],"appGip":true,"scriptLoader":[]}