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JOzolins's avatar
JOzolins
New Contributor
6 years ago
Solved

Access Denied - GoToMyPC

On one of my computers, everyone besides me is getting an "Access Denied" popup when trying to connect to the GoToMyPC.  "For security purposes, access to "XXXXXXXX" is denied.  Please try again in 5...
  • AbhishekYadav's avatar
    AbhishekYadav
    6 years ago

    Please downgrade desktop app version and try attempting remote session after upgrade.

AbhishekYadav's avatar
AbhishekYadav
GoTo Moderator
6 years ago

Please downgrade desktop app version and try attempting remote session after upgrade.

JOzolins's avatar
JOzolins
New Contributor
6 years ago
Thank you for your help. Downgrading did the trick.