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luchray's avatar
luchray
Active Contributor
4 years ago
Solved

Can't connect to host from PC

Starting from 17.12.2021 I can't connect from any PC to my host (ver.8.3 -1611, windows server 2003 sp2). I am getting this error:           At the same time I still can connect to my host ...
  • luchray's avatar
    luchray
    4 years ago

    Problem solved after we re-instaled gotomypc with newer version (ver9.6 build 2220). Because all browsers for win server 2003 can't load gotomypc.com we had to find installation file from other "source".

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi luchray 

Can you check for GoToMyPC updates on the problem machine? 

luchray's avatar
luchray
Active Contributor
4 years ago

Yes, its up to date. ver.8.3 build 1611

  • AbhishekYadav's avatar
    AbhishekYadav
    GoTo Moderator
    4 years ago

    Can you please DM me G2P logs?

    • luchray's avatar
      luchray
      Active Contributor
      4 years ago

      Problem solved after we re-instaled gotomypc with newer version (ver9.6 build 2220). Because all browsers for win server 2003 can't load gotomypc.com we had to find installation file from other "source".

      • AbhishekYadav's avatar
        AbhishekYadav
        GoTo Moderator
        4 years ago

        Great. The issue is also resolved from backend.