Forum Discussion

J.1's avatar
J.1
Contributor
3 years ago

Can't log into Gotomypc as admin, error ID -17,890,347

Tried in Chrome. Tried in Chrome with HTTPS Anywhere add-in disabled. Tried in Edge.  Same error message each time:   Error ID: -17,890,347.   What is going on and why can't I get in.   Edited ...
  • AshC's avatar
    AshC
    3 years ago

    J.1   This issue should be fully resolved now, after we performed some systems maintenance on 2-factor authentication methods.  Please let us know if it recurs. 

     

HowardBallin's avatar
HowardBallin
New Member
2 years ago

I don't get an error code but have similar issue.  Was able to gain access to Admin (Manage Users) earlier today with my password then just a bit ago it only is allowing me to access my User account.  Can't find any info on which is supposed to be which.  I created PW for what I thought was Admin account but was my User PW.  Not very intuitive.