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Forum Discussion
DougS1
5 years agoActive Contributor
Can't See Icons on Host Computer (OSX)
I recently upgraded my host computer to OSX 11.4 Big Sur and ever since, I've been having a weird issue. My remote computer (also Apple, running OSX 10.12.4 Sierra) can connect, and a window open...
- 5 years ago
Thanks, Toasty!
I showed my office IT Manager your message and he did the following that seems to have worked:
- System Preferences -> Security & Privacy -> Privacy -> Unchecked GotoMyPC and then recheckedGotoMyPC
- He removed g2p_launchagenthost from accessibility and did not add it back.
- The final step was to connect to GotoMyPC from a different device (my iPad) and this time it prompted to add g2p_launchagenthost back on my host Mac, which he did and it worked.
Steve83
4 years agoNew Member
It's not worth all the trouble of trying to get LogMeIn to behave properly on your Mac network. I've called Tech Support three times. They fix it -- temporarily. Then I'm told to contact Apple. What does Apple care about your LogMeIn problems?
I finally gave up and I'm currently running a trial version of Splashtop. So far, so good. If I decide to keep it, it's much cheaper, too. There are other services out there eager for your business. No need to suffer any longer with LogMeIn.
- Toasty664 years agoActive Contributor
I did exactly what you did. I uninstalled GoToMyPC and installed Spashtop. It works with none of the weirdness that I've been experiencing with GoToMyPC. I'm an enterprise customer with a lot of seats and I'm going to look at moving everyone over. Since LogMeIn purchased them, they are slow to fix issues.
- kbar4 years agoActive Contributor
I'm having the same issue on a newish M1 mac mini. Tried the options listed above with no success.
Remoting in works for awhile (2 or 3 hours) and then goes into the mode where only the menu bar and backgrounds is visible.
No help for logmein support (and not very surprised).