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ketki512's avatar
ketki512
Active Contributor
3 years ago

Clipboard sync not working for Macbook Pro

Copy Paste/ Clipboard sync used to work previously and never had issues with it for years now. Suddenly it stopped working. I am trying to copy from my Macbook and paste to GotoMyPc remote session an...
deanna3's avatar
deanna3
New Contributor
3 years ago

I am also having issues with the copy and paste function not working anymore. We never had an issue before. Please help

  • ketki512's avatar
    ketki512
    Active Contributor
    3 years ago
    In your remote PC (mine is windows), there should be a GoToMyPc icon in the taskbar besides Wifi and other options. Right click on GoToMyPc icon and select Preferences. Go to the Viewer tab and check the Copy Paste between computers option. Restart GoTo. Hope this helps
    • deanna3's avatar
      deanna3
      New Contributor
      3 years ago

      You are a LIFESAVER! This fixed the issue and it works. Thank you so much!!

    • GlennD's avatar
      GlennD
      GoTo Manager
      3 years ago

      Hi ketki512, deanna3,

       

      Which versions of Windows and Mac OS are you using? Does this primarily happen when you are connecting to a Host PC from a Mac?

       

      • ketki512's avatar
        ketki512
        Active Contributor
        3 years ago

        GlennD Remote machine is Windows 11 and Mac OS Ventura 13.4.1. I was connecting to Remote from my Mac.