Forum Discussion

ketki512's avatar
ketki512
Active Contributor
2 years ago

Clipboard sync not working for Macbook Pro

Copy Paste/ Clipboard sync used to work previously and never had issues with it for years now. Suddenly it stopped working. I am trying to copy from my Macbook and paste to GotoMyPc remote session an...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi ketki512, deanna3,

 

Which versions of Windows and Mac OS are you using? Does this primarily happen when you are connecting to a Host PC from a Mac?

 

ketki512's avatar
ketki512
Active Contributor
2 years ago

GlennD Remote machine is Windows 11 and Mac OS Ventura 13.4.1. I was connecting to Remote from my Mac. 

  • AbhishekYadav's avatar
    AbhishekYadav
    GoTo Moderator
    2 years ago

    Hey Ketki,

     

    Can you please try updating your G2P host app version? We have set you up for a latest app upgrade. You should be able to do by going to host machine, click on GoToMyPC tray icon, right click on it. Click on "Check for updates" and click on yes for upgrade pop-up.

    • HowardKahn's avatar
      HowardKahn
      New Member
      2 years ago

      I am having the same issue.  Can you push the update to my account?

      • AbhishekYadav's avatar
        AbhishekYadav
        GoTo Moderator
        2 years ago

        Hey,

         

        Excuse me for the late reply, but I couldn't find any account with your email address. Could you please direct message me your GTMPC registered email address?