The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

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GolfCaddy's avatar
GolfCaddy
New Member
3 years ago
Solved

Connection issue logging from a Mac to a PC.

I am having connection issues logging from a Mac to a PC.  I have been able to use another PC to log into the PC that I wish to access.   When I use the Mac I log in from https://gotomypc.com/as ...
  • GlennD's avatar
    GlennD
    3 years ago

    Thank you. After you click on Connect you should see a window that says Connecting, then if the connection is made you will be asked to enter the Access Code

     

    I would try using an incognito/private browser tab as a test to rule out any interference from browser extensions. If you still do not see either of those windows please call our toll-free support so they can troubleshoot the issue with you directly on the computer.