Forum Discussion
Connection Issues
Anyone else having a lot of connection issues today? Users have been calling me all day. They either can't connect, or their session freezes and then are unable to re-connect. Re-starting GTMPC on th...
Hi awphillips, AdminLife thanks for your report. There are currently no outage reports with GoToMyPC. Is this still occurring? Once you restart, is it resolved? Do you receive any error messages or is there anything else unusual occurring? Thanks again!
KateGThis is a bit of a rant, but just spent 5 hours frantically trying to get my users connected to their PCs and need to vent. I have a 120 PC Corporate plan, and being told to restart services or re-install applications on hundreds of PCs is infuriating. I think we deserve an explanation as to why these service issues are occurring. Do you have a QA team? How are you testing? What are the root issues that cause these service disruptions? There's just no way I can recommend any LogMeIn or GoTo products to my colleagues, at least while not knowing what the issue is, what is being done to fix it, and then going a significant amount of time without service disruptions such as these.
- I agree wholeheartedly on the sentiment expressed here.
It’s almost as if GoTo doesn’t want to be a critical part of the infrastructure and can’t manage any stability whatsoever.
On the G2 article regarding gotomypc alternatives, all are credited as being “easier to get support”I have 20 PC most are having the same issue.
Restarted/reloading software/ doesn't solve the issues.
When you are on a business trip this stinks.
