Forum Discussion
ji-24
New Member
I am experiencing exactly the same issue - I suspect it is slowing other applications on my desktop. What is this file doing? If I can't resolve fast I will be removing GTMP sadly...
AbhishekYadav
2 years agoGoTo Moderator
Hey ji-24,
Would you be able to help us with below requests:
1. GTMPC Logs.
Here's how you can download logs-
http://support.logmeininc.com/gotomeeting/downloaddocument/gotologfiles-windows-g2md00267
https://support.logmeininc.com/gotowebinar/downloaddocument/gotologfiles-mac-g2md00268
2. Logs of Antivirus app and screenshots of errors.
Regards,
Abhishek