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BJoz's avatar
BJoz
New Contributor
4 years ago

GoTo Opener Unarchive Failed - installing Gotomypc on MacOS Big Sur 11.5.2

Had a problem w/ Logging on to Host computer - only wall paper showing, not icons or anything else.  Saw a string to remove and then reinstall. I did this, and now when I try to add the host computer again and run the installer I get a message:

Unarchive Failed

Unfortunately, the GoTo Opener wasn't able to install GoToMyPC. 

Failed to unarchive the installer

 

Any ideas? 

Thanks

Brenda

  • BJoz's avatar
    BJoz
    4 years ago

    I fixed this. Was Had to go into system preferences / security & Privacy and then grant disk and file access to any of the  Gotomypc components that showed up. Was then able to run the installer and get back up and running.

  • BJoz's avatar
    BJoz
    New Contributor
    4 years ago

    I fixed this. Was Had to go into system preferences / security & Privacy and then grant disk and file access to any of the  Gotomypc components that showed up. Was then able to run the installer and get back up and running.