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DareIng's avatar
DareIng
New Contributor
2 years ago

GoToMyPC Host login problems

  Hi,    Lately when using GoToMyPc I can get as far as the Host PC  Lock screen but I am unable to open the login page.  Screen freezes far a bit then reboots with the mouse controls rules ...
  • GlennD's avatar
    2 years ago

    Hi @DareIng, welcome to the community.

     

    I believe this results from GoToMyPC not Running as a Service on Windows. I'm not sure what happened to cause this, but reinstalling the Host software on your PC should result in it Running as a Service again so you can lock and unlock the computer remotely (along with other Admin-level tasks).