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Forum Discussion
kting
7 months agoActive Contributor
GoToMyPC Printer issue with Win11 24H2
Using the latest GoToMyPC host installer for Windows 11 running 24H2. It seems that, for a client running MacOS Sequoia (15.x), the GoToMyPC printer is not automatically installed. In addition, a man...
- 6 months ago
UPDATE: This made it start working. So your development team will ultimately need to update the novaPDF OEM drivers into the GoToMyPC Windows installer.
Visit NovaPDF's downloads page (www.novapdf.com/previous-versions.html)
2. Click Download next to 'novaPDF 11' (other versions will NOT work)
3. Double click 'novapdf-full.exe'
4. Follow prompts to complete the installation
5. Navigate to C:\Program Data\GoToMyPC\PDFPrinterSetup
6. Double click 'PDFPrinter' and follow prompts to completion
7. Double click 'PDFPrinterDriver' and follow prompts to completion (clicked OK to error about incompatible Windows version)
9. Navigate to Control Panel\Programs\Programs and Features
10. Check that "GoToMyPC Print Assistant" is listed
11. Right click novaPDF11
12. Click Uninstall
13. Test printing with Print Assistant on Mac clientNote: In some cases, you might also need to start the NovaPDF Service, if it's not running for some reason.
kting
6 months agoActive Contributor
Not sure if my previous reply got posted OK, so I am retrying. Neither the Print Assistant nor NovaPDF were listed in add/remove programs. For step 5, PDFPrinter installed to completion. However, step 6 install of PDFPrinterDriver fails with an error "novaPDF 11 cannot be installed on this Windows version".