Gotomypc update leaves us unable to connect
Since sometime late last week, multiple users at my organization have reported their machines either showing up as offline in the Gotomypc connect window or as visibly online but refusing to allow an...
Hi all - With the help of some log files we have identified that a recent Windows 10 and 11 update is the cause of this issue. When the GoToMyPC software tried to update recently some Host PCs failed to install the update successfully. Reinstalling the Host software will correct the issue. We apologize for the inconvenience and are working on a fix so that future updates will be successful.
