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Forum Discussion
GTMP viewer not good on Mac Ventura June 2023
Just got a used 2019 MacBook Pro from my wife, and I want to use it to connect to (see) my work PC via GoToMyPC, which is already installed with a license on my work PC. To clarify, I am using my Ma...
You might be on latest G2P app version ( I won't be sure until I have your email address). The version with which you won't face any issue would be build 3646, which me or care team can set-it up for you for time being. All you will have to do is restart G2P service before G2P app version downgrade. Manual update can be done from host app by clicking on "check for updates" .
I have not received DM from anyone, but if I do, I will set-up the update available for the account.
Regarding the latest version with fix of this issue, we will start rolling that out from mid week.
Abhishek - My Windows PC's host GTMP is latest version - 2023.05.3746 - and was so when i tried to connect from my quasi-brand-new MacBook Pro over the weekend.
I don't have time to mess with the MacBook Pro's GTMP viewer. When will LogMeIn automatically send an update that solves these issues?
Thanks.
