Host pc windows login frezes

Hi, 

I can get as far as the Host PC screen but I am unable to open the login page.  Screen freezes far a bit then reboots with the mouse controls rules. This happens from both android and window devices.

I can get access if I leave my PC unlocked.  Not optimal.

Gotomypc ver: 2022.8.3585

Status: Ready

Service: Not running as a service

PC: Windows 10 Pro

Any help out there?