Forum Discussion

Visitor

4 years ago

How do I cancel my subscription?

hello. i have two accounts and i only need one. How to close another account?

AshC
4 years ago
Tatuseppälä You may follow these instructions in your online account:

Log in to your account at https://gotomypc.com .

Note: If you are a GoToMy PC Pro user, you will need to access the Manager profile.

Select Billing Info from the left-hand menu bar.

Select Cancel subscription at the bottom of the page.

Follow the on-screen steps to complete the cancellation process.

Retired GoTo Contributor

4 years ago

Tatuseppälä You may follow these instructions in your online account:

Log in to your account at https://gotomypc.com .

Note: If you are a GoToMy PC Pro user, you will need to access the Manager profile.
Select Billing Info from the left-hand menu bar.
Select Cancel subscription at the bottom of the page.
Follow the on-screen steps to complete the cancellation process.