ChaimB No problem there! We are fully compatible with all new Mac OS. Just make certain your GoToMyPC software is the most current available.
If I use a Mac to remote control the Monterey machine, the same problem manifests itself, so it is not specific to it being a PC remote controlling the Mac.
I've also noticed that while the screen of the host gets blacked when controlled (security preference), anytime a window is set to full screen (click the green button on the window to expand), or returned from full screen, the window in question is monetarily visible i.e., as it expands to fill the screen, or contracts on exit. Once it finishes the animation, the window disappears.
Toasty66 This may be a new problem we haven't identified yet with Monterey OS. Can you give us a call at your convenience so we can document the environment further?
Well, I'm not sure I need to call in as I think it's pretty easy to duplicate.
I've also verified that I can duplicate both problems on three different systems that have been upgraded to Monterey.
Keyboard issue: Confirmed further that it only impacts the client side remote-controlling the host. If I turn off host screen blanking, I can type directly on the host with no issues. On the machine remote controlling the host, the keyboard input issue continues i.e., as if the FN key is being held down. I've tired both PC and Mac as the remote-control initiator and can duplicate the issue.
Screen Blank: Confirmed on three different machines that a window in the action of being set to full screen, or return from full screen, becomes visible on the host during the grow/shrink animation.
Toasty66 There is a new build that hasn't been rolled out to all corporate accounts yet, b3339. If you are the administrator of your account and wish to upgrade all hosts to this before it's the default build, we can force the change early in Customer Support.
