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Forum Discussion

jmcdermo's avatar
jmcdermo
Active Contributor
4 years ago
Solved

keystrokes triggering remote windows events

Host Computer: Mac running MACOS Monterey 12.0.1 Remote Computer: Windows 10 I get connected just fine and things work as expected and then something happens where keyboard input doesn't actually e...
  • AshC's avatar
    AshC
    4 years ago

    Hi everyone,

    This issue should be fully resolved now.  Please check for updates on any affected computer and let us know if you experience any issues along the way.

     

    Thanks for your patience. 

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi jmcdermo  Toasty66

Thanks for your patience.  We have a fix coming for this issue in the next couple of weeks.  Once the new version is tested we'll update the Community to update any affected hosts. 

Toasty66's avatar
Toasty66
Active Contributor
4 years ago

AshC My Mac updated to version 11.8.3374 but the problem persists. Was this the version that you thought would fix the issue, or is that a future version? 

  • gvlazzareschi's avatar
    gvlazzareschi
    New Member
    4 years ago


    I have been dealing with this issue since downloading MONTEREY; I have been on and off the pohone with support...
    the last support person said this was a mac issue; I have looked on the mac blogs and have gotten no help. Am
    switching over to REMOTEPC; its cheaper by far anyway and there is a sale for those switching from GOTOMYPC.

    • Toasty66's avatar
      Toasty66
      Active Contributor
      4 years ago

      gvlazzareschi  I moved over to Splashtop. Works great, no regrets, and none of the keyboard issues that are plaguing GoToMyPc.  

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        Hi everyone,

        This issue should be fully resolved now.  Please check for updates on any affected computer and let us know if you experience any issues along the way.

         

        Thanks for your patience.