Forum Discussion

Carol Maez-Pete's avatar
Carol Maez-Pete
New Member
7 years ago

mouse pointer extremely small

Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small.  Approx. 1/4 the size of a sunflower seed.  I've...
idea
Problem
  • syz88's avatar
    syz88
    5 years ago

    Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.

AshC's avatar
AshC
Retired GoTo Contributor

Hi Carol,
Sorry for the trouble there!

Could you check the GoToMyPC preferences on the Host computer, in the 'Performance' section?  See if toggling the quality or performance options help with the visibility aspect.


Janettakelly's avatar
Janettakelly
New Member
7 years ago

It's a show issue more than likely, a windows issue. Mine progressions a ton since we are continually exchanging screens and shows. To begin with ensure that your content Scale and Layout show is at 100%. I turn on full-screen line of sight as a work around.

  • Andy_P's avatar
    Andy_P
    Active Contributor
    7 years ago

    Did anyone ever find a solution to this issue? I have the exact same problem and no matter what I try (including the suggested workaround) nothing works, I still have a miniscule mouse cursor when logged into my office machine from my laptop. It's painful as it's so tiny that I keep losing sight of it which slows efficient working down enormously.....