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Forum Discussion
Carol Maez-Pete
9 years agoNew Member
mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've...
- 6 years ago
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
Don_Willis
6 years agoActive Contributor
Is there a solution yet?
I use a PC to log in to a Mac, and I've increased the pointer size on both machines, but that still didn't help, so this really seems like an issue with logmein.
Please help.
AshC
6 years agoRetired GoTo Contributor
Don_Willis roven Are any of your displays using 4K resolution? Are you able to give the size and resolution of both the client and host, as well as any zoom % either is at currently?
- roven6 years agoActive Contributor
Hi,
No on 4k. 1600 x 900 on host. no zoom. By size do you mean screen size? 21 diag. I will add client shortly but a 14" laptop.
Fred
- Don_Willis6 years agoActive Contributor
Thanks for the reply.
Yes. The PC I use as the client is 4K. The Mac is HD (1080p).
I have tried adjusting the scaling from Windows default (300%) to 100%, and while that does make things a little more crisp, it didn't affect the cursor size.
- AshC6 years agoRetired GoTo Contributor
Thank you, we will bring this up with development to see about increasing compatibility for some higher definition screens.