Forum Discussion

Carol Maez-Pete's avatar
Carol Maez-Pete
New Member
9 years ago
Solved

mouse pointer extremely small

Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small.  Approx. 1/4 the size of a sunflower seed.  I've...
  • syz88's avatar
    syz88
    6 years ago

    Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.

Don_Willis's avatar
Don_Willis
Active Contributor
6 years ago

Is there a solution yet?

I use a PC to log in to a Mac, and I've increased the pointer size on both machines, but that still didn't help, so this really seems like an issue with logmein.

Please help.

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Don_Willis  roven  Are any of your displays using 4K resolution?  Are you able to give the size and resolution of both the client and host, as well as any zoom % either is at currently? 

  • roven's avatar
    roven
    Active Contributor
    6 years ago

    Hi,

    No on 4k.  1600 x 900 on host. no zoom.  By size do you mean screen size? 21 diag.  I will add client shortly but a 14" laptop.

    Fred

  • Don_Willis's avatar
    Don_Willis
    Active Contributor
    6 years ago

    Thanks for the reply.

     

    Yes. The PC I use as the client is 4K. The Mac is HD (1080p).

     

    I have tried adjusting the scaling from Windows default (300%) to 100%, and while that does make things a little more crisp, it didn't affect the cursor size.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      Thank you, we will bring this up with development to see about increasing compatibility for some higher definition screens.