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mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've...
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
Just wanted to stop by and say I'm having the exact same issue. Logging in to my large HD monitor at home from my surface. I had to change the LogMeIn resolution to 1280x800 to get everything to be big enough to see on my Surface, but the mouse remains miniscule. Like everyone else said, I tried to change the size of my cursor on the remote machine and this made no difference.
LauraPD I'm afraid this is a discrepancy with users who have higher DPI displays such as 4K. We are aware of this limitation, and hope to be more compatible soon.
Has there been any resolution to Logmein's tiny mouse problem? Just got a new laptop and basically cannot use it for work because I cannot see the mouse and everything takes quadruple the time.
AshC wrote:LauraPDI'm afraid this is a discrepancy with users who have higher DPI displays such as 4K. We are aware of this limitation, and hope to be more compatible soon.
bkpotok I'm sorry for the trouble. Have you tried lowering the resolution of the affected PC yet?
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
