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mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've...
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
LauraPD I'm afraid this is a discrepancy with users who have higher DPI displays such as 4K. We are aware of this limitation, and hope to be more compatible soon.
Has there been any resolution to Logmein's tiny mouse problem? Just got a new laptop and basically cannot use it for work because I cannot see the mouse and everything takes quadruple the time.
AshC wrote:LauraPDI'm afraid this is a discrepancy with users who have higher DPI displays such as 4K. We are aware of this limitation, and hope to be more compatible soon.
bkpotok I'm sorry for the trouble. Have you tried lowering the resolution of the affected PC yet?
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
this does NOT work. The mouse cursor on my phone is fine but on both my PC laptop and desktop it looks like a tiny dot!!!! please fix this issue. I have got into remote and changed the setting and still doesn't work. I would like to show you a picture of the TINY mouse cursor on my screen!!!! it is smaller than a "."
