Forum Discussion

J.1's avatar
J.1
Contributor
2 years ago

Multiple users having Gotomypc lag and two users kicked off/can't get backed in

Since 3 PM eastern multiple users connecting to my company's Boston office from home have reported severe Gotomypc lag in their connections. Two users have lost connectivity and haven't been able to ...
Problem
  • GlennD's avatar
    GlennD
    2 years ago

    Hi, we apologize for any frustration. It appears one of the carriers that some of our traffic is routed through was experiencing an issue which they have now resolved. Service should now be returning to normal for anyone that was affected.

     

     

AdminLife's avatar
AdminLife
Active Contributor
2 years ago

If you have users that get the service unavailable page for login, clearing browsing history, using a different browser, or using private/incognito mode will bring it up.