The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
J.1
3 years agoFrequent Contributor
Multiple users having Gotomypc lag and two users kicked off/can't get backed in
Since 3 PM eastern multiple users connecting to my company's Boston office from home have reported severe Gotomypc lag in their connections. Two users have lost connectivity and haven't been able to ...
- 3 years ago
Hi, we apologize for any frustration. It appears one of the carriers that some of our traffic is routed through was experiencing an issue which they have now resolved. Service should now be returning to normal for anyone that was affected.
AdminLife
3 years agoActive Contributor
Rebooting the PCs and reinstalling GTMPC does not get my users back online. Don't put out a status update saying service are functional without testing it first.
MatthewF47
3 years agoActive Contributor
Yup, our PC's are showing as available to connect but they just timeout when you actually try. The service status always jumps the gun on resolved issues - it isnt.