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Forum Discussion
Multiple users having GTMPC connection issues
First one: User connects to new Windows 11 machine, enters access code, gets a Gotomypc window that is black and does not expand to full size. Nothing happens. The PC is active and users are able to...
not sure why that reply posted twice, sorry
Hi J.1 apologies for the delay in response, I'm not sure why this wasn't seen.
I don't see any service disruptions on 10/17 or 10/18 and It's difficult to determine what may have occurred without looking deeper into the situation. I do see that you reached out to support and the issue is now resolved. You may want to review this article on Why am I experiencing connection problems from my host computer.
