The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

irp's avatar
irp
New Contributor
2 years ago
Solved

None of the "my account: links work

I am trying to log in to change billing, etc.  When I log into "GoToMyPC" there are links on the left Billing Plan Selection Account History Settings None of these work.  I said, "self, maybe ...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi irp,

     

    I apologize for the frustration. We have identified the cause of the issue and are working to correct it ASAP. I will update you as soon as it is live.

     

    This issue was resolved.

AbhishekYadav's avatar
AbhishekYadav
GoTo Moderator
2 years ago

Hey,


I apologize for the inconvenience.


We are investigating the issue. Could you please provide a screenshot and a HAR file to assist in our analysis?


Regards,

Abhishek

  • irp's avatar
    irp
    New Contributor
    2 years ago

    What is a HAR file?