Forum Discussion

irp's avatar
irp
New Contributor
2 years ago

None of the "my account: links work

I am trying to log in to change billing, etc.  When I log into "GoToMyPC" there are links on the left Billing Plan Selection Account History Settings None of these work.  I said, "self, maybe ...
  • GlennD's avatar
    GlennD
    2 years ago

    Hi irp,

     

    I apologize for the frustration. We have identified the cause of the issue and are working to correct it ASAP. I will update you as soon as it is live.

     

    This issue was resolved.

AbhishekYadav's avatar
AbhishekYadav
GoTo Moderator

Hey,


I apologize for the inconvenience.


We are investigating the issue. Could you please provide a screenshot and a HAR file to assist in our analysis?


Regards,

Abhishek

irp's avatar
irp
New Contributor
2 years ago

What is a HAR file?