The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
SELDOMUSED
6 years agoActive Contributor
Incompatible with macOS Catalina
I've reviewed several threads on this, but can't seem to find the answer. How do I get GTMPC to work with mac OS Catalina? Thank you.
- 6 years ago
Thanks, AshC.
After many attempts at deleting files, only to have it reinstall 2199, they finally came across a solution - instead of "upgrading" to the newest version a tech dialed in to my work computer, uninstalled GTMPC and reinstalled it. This caused an upgrade to a newer version and it now works.
Not sure why, but the deleting of the files above and those identified by the tech before uninstalling, didnt work. It kept installing 2199. The thing that solved the issue was upgarding the version.
Thanks to all that chimed in.
SELDOMUSED
6 years agoActive Contributor
I'm not sure, how can I check? Since the upgrade to Catalina when I try to launch the opener I get an error message (2199) saying to contact the publisher. Won't let me go past that.
Would a screenshot help figure it out? If so, I can do that.
Thank you for your help!
SELDOMUSED
6 years agoActive Contributor
This is the message I get when I try to open the launcher.
I should say, the computer is on a network at my employer, but prior to Catalina I was able to connect.
Thank you.
- AbhishekYadav6 years agoGoTo ModeratorYou aren't on latest build. Try updating G2P host and it will start working.
- SELDOMUSED6 years agoActive Contributor
I'll search on how to update the G2P host, but can your provide a link or instructions?
This is through a work account, so can I even update the host or is it something IT would have to do?
Sorry for the "stupid" questions. :)
- AbhishekYadav6 years agoGoTo ModeratorThat's fine :)
On your host computer, right click on gtmpc tray icon and click on check for upgrade. If there's an upgrade available then your host app will get upgraded. In case, and if it doesn't happen then contact your IT admin. He will need to allow you to upgrade to latest build.
- SELDOMUSED6 years agoActive Contributor
Still getting error on Catlain 10.15.4.
Can someone assist?
Thank you.