The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Carol Maez-Pete
9 years agoNew Member
mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've...
- 6 years ago
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
AshC
9 years agoRetired GoTo Contributor
Hi Carol,
Sorry for the trouble there!
Could you check the GoToMyPC preferences on the Host computer, in the 'Performance' section? See if toggling the quality or performance options help with the visibility aspect.
Janettakelly
8 years agoNew Member
It's a show issue more than likely, a windows issue. Mine progressions a ton since we are continually exchanging screens and shows. To begin with ensure that your content Scale and Layout show is at 100%. I turn on full-screen line of sight as a work around.
- Andy_P8 years agoActive Contributor
Did anyone ever find a solution to this issue? I have the exact same problem and no matter what I try (including the suggested workaround) nothing works, I still have a miniscule mouse cursor when logged into my office machine from my laptop. It's painful as it's so tiny that I keep losing sight of it which slows efficient working down enormously.....