The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Shift and other key commands not working in InDesign
We are experiencing keyboard command issues for users in InDesign CC2019 (InDesign only, keyboard shortcuts work in other programs and other Adobe products, like Illustrator). Users cannot use the fo...
We released an update recently (Host build #2848) that should address these issues. If you continue to experience problems please let us know what operating system the host is running and the GoToMyPC version installed there.
I am using the Windows GotoMyPC client to access remote PC. On the remote PC (A), I run a Remote Desktop session to access a different internal Windows server (B). Shift, backspace, delete, and other command keys are not recognized in the Remote Desktop session (B). However, they work fine on the remote PC session (A). Also, the onscreen keyboard seems to work fine from B, but that seems to make it take longer than it should.
Has anybody else encounterd and/or resolved this kind of nested session issue?
I'm having this issue as well. I first encountered it a few days ago. Reinstalling the software on the host fixed it, but the issues came back yesterday. The host and client are Windows 10 most current build. I'm accessing Windows 2012 and 2016 via RDP.
