The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Users Being Disconnected From GoToMyPC After About 1 Minute
Hello, Everyone in our enviornment currently using GoToMyPC can connect remotely, but after about a minute or so they're kicked out and the session is ended. This is not a global setting we'v...
GoTo Support today said the latest release should fix this. Maybe go in and force a client update on the host machines? That worked for me in our environment.
It's been 3 weeks and LogMeIn still hasn't come out with an actual fix for this issue! Our help desk has had to spend considerable time uninstalling and falling back to the previous version for most of our 60+ users. Why wouldn't GTMPC just release an actual new update that fixes the problem with an update without having to uninstall and fall back?!
- It was working after my first post saying the update fixed it. It looks like it's back though as I've had 2 users report they can't connect again and are getting kicked out after connecting.
Josh Pillow PSUNTLion We have disabled the Optimizer for your account. Please test again and let us know if the problems persist.
