Forum Discussion
AbhishekYadav
GoTo Moderator
Hi,
Could you please DM me your GoToMyPC registered email addresses/username so I can check the reason behind the lag?
Regards,
Abhishek
MPain
2 years agoActive Contributor
How do i DM you?
- MPain2 years agoActive Contributor
after appearing ok this morning, this is now happening again. Speedtest on the network is fine, this issue is affecting GTMPC connections only. Is there any suggestion for resolution please?
- AbhishekYadav2 years agoGoTo Moderator
Please click on my profile picture and choose "send a message" option.
- arifali2 years agoGoTo Contributor
I will advise running the Session Diagnostic tool.
https://support.logmeininc.com/nl/gotomypc/help/how-do-i-run-session-diagnostics