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Forum Discussion
MPain
3 years agoActive Contributor
Slow connections after todays updates?
We are experiencing very slow connections following this mornings updates. We are seeing this across multiple sites. we have rebooted hosts, restarted the service and have the latest client installed...
AbhishekYadav
3 years agoGoTo Moderator
Hi,
Could you please DM me your GoToMyPC registered email addresses/username so I can check the reason behind the lag?
Regards,
Abhishek
MPain
3 years agoActive Contributor
How do i DM you?
- MPain3 years agoActive Contributor
after appearing ok this morning, this is now happening again. Speedtest on the network is fine, this issue is affecting GTMPC connections only. Is there any suggestion for resolution please?
- AbhishekYadav3 years agoGoTo Moderator
Please click on my profile picture and choose "send a message" option.
- arifali3 years agoGoTo Contributor
I will advise running the Session Diagnostic tool.
https://support.logmeininc.com/nl/gotomypc/help/how-do-i-run-session-diagnostics