Sporadic freezing for a few seconds
I have been experiencing sporadic freezing for the past few weeks. The freezing lasts for about 10-20 seconds and occurs more than 10 times a working day (8AM-5PM). In the beginning, I thought it was...
Forum Discussion
Hi dds_user, welcome to the community.
Thank you for the detailed report. It certainly sounds like a connection issue, possibly related to the port that our software is using to connect to our servers so we will need to review the log files from your computer. Please follow the steps in this support article to gather the log files from your host and client computers: Send GoToMyPC log files from your Windows or Mac host computer Once you have the log zip files please email them to gotoservice at logmein dot com and we will review them.
