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Chazwell's avatar
Chazwell
New Contributor
2 years ago

Tablet disconnects from Host PC when opening additional window(s)

I hope someone can help me with this. I use Gtomypc on my office PC and I connect remotely using my iPad. It works fine except while on my iPad, if I open or switch to another window (multitask), I s...
Chazwell's avatar
Chazwell
New Contributor
2 years ago

GlennD,

Thanks so much for your reply. The GoToMyPC app does not show up in the list of apps under Background App Refresh on my iPad or my iPhone. Is there any way around that? Thanks for your help.

Chaz

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi Chazwell,

 

Please check if your GoToMyPC App version is updated to version 6.2.3099.0, or if there is an update available?