Forum Discussion

J.1's avatar
J.1
Contributor
5 days ago

Three users got black screens when trying to connect to Gotomypc

Last week three of my users got stuck in a situation where they were disconnected from Gotomypc and upon tryin to reconnect, either got 'a connection could not be established to your host computer' o...
KateG's avatar
KateG
GoTo Moderator
10 hours ago

Hi J.1 ,

I apologize for the delay. I'm not currently aware of issues with black screens affecting GTMPC, are you still having issues? I can look into getting the case escalated for you. Thanks for your patience.