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Forum Discussion

J.1's avatar
J.1
Frequent Contributor
3 years ago
Solved

Two-factor authentication kicks users back to login prompt

Yesterday when I attempted to log into Gotomypc from Mozilla Firefox, the two-factor code provided by Lastpass Authenticator did not work. Entering it in the authentication blank just brought me back...
  • AbhishekYadav's avatar
    AbhishekYadav
    3 years ago

    This issue was fixed on 20th July. Please let me know, if you still face any issue.

Goose2's avatar
Goose2
Visitor
3 years ago

Same problem for me. However, the "Authenticate" button is not highlighted for selection

KateG's avatar
KateG
GoTo Manager
3 years ago

Goose2 welcome to the GoTo Community. 


Since this was resolved a few months back, can you tell me a bit more about your experience? Thanks!