Forum Discussion
MatthewF47
Active Contributor
We have had this issue today, seems to have been caused by an update to the GoToMyPC client version 12.1.3438. The only fix was to contact GoToMyPC support and have them push the previous version of the software to the affected PC's. I imagine a proper fix is being worked on for rollout soon.
CaseyS
3 years agoNew Contributor
Thanks, that seemed to have been the fix for us, too.
- Josh Pillow3 years agoActive Contributor
The problem is back again for us today. And the support line isn't working. Won't take the ticket number or a simple # through to reach someone.
- AbhishekYadav3 years agoGoTo Moderator
Can you please DM me your email address?
- Jonbox3 years agoVisitor
I'm having the same issue. I have hundreds of corporate users, and a bunch of them are having this issue, today and earlier in the week. What's the solution?