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Forum Discussion
Josh Pillow
4 years agoActive Contributor
Users Being Disconnected From GoToMyPC After About 1 Minute
Hello, Everyone in our enviornment currently using GoToMyPC can connect remotely, but after about a minute or so they're kicked out and the session is ended. This is not a global setting we'v...
- 4 years ago
GoTo Support today said the latest release should fix this. Maybe go in and force a client update on the host machines? That worked for me in our environment.
Jonbox
4 years agoVisitor
I'm having the same issue. I have hundreds of corporate users, and a bunch of them are having this issue, today and earlier in the week. What's the solution?
Josh Pillow
4 years agoActive Contributor
GoTo Support today said the latest release should fix this. Maybe go in and force a client update on the host machines? That worked for me in our environment.
- lkazanow4 years agoVisitor
Happening for us too. Started yesterday and is continuing today. I checked for updates on my host computer and it indicates that I am up-to-date. Any other suggestions?
- Josh Pillow4 years agoActive Contributor
You'll need to contact GoToMyPC then and have them push out the correct/fixed client to your enviornment.
- Jonbox4 years agoVisitor
I'll try that.... thanks.