The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

StrumIT's avatar
StrumIT
Active Contributor
4 years ago
Solved

Users having issues connecting

I have about 20-30 users at my site all using GTMPC. It seems as of this week they all are having issues connecting. When the users does get connected they report no issues of degraded performance. ...
  • AshC's avatar
    AshC
    4 years ago

    Hi everyone,

    This issue appears to have been server related, and from all reports is fully resolved now (with all software versions).  Please let us know if problems persist though, as we'll be monitoring closely. 

     

    Thanks for your patience. 

RegerLaw's avatar
RegerLaw
Active Contributor
4 years ago

I've had a couple of complaints today, one said for most of the week he's had to try several times to get logged in.  Another has been getting 'there may be an issue with your host computer' messages on and off (repeated attempts will finally connect).  I tend to assume home internet issues or something bogging down the host, but when it's a few people, it starts to sound systemic...

  • StrumIT's avatar
    StrumIT
    Active Contributor
    4 years ago
    Yeah! I’m in the same boat. I usually just write it off, but something is going on for the consistency of these issues. The same as your experiencing also. It’s on connection, fine when connected