The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
ShadowPeak1
3 years agoNew Member
7 Hour Timeout for Session Host
Is there some legitimate reason the product is now enforcing a 7-hour timeout on sessions for the session host? Ever since a recent update the session software will simply close for me the presenter...
KateG
3 years agoGoTo Manager
Hi ShadowPeak1 welcome to the Community, thanks for checking us out. I don't know of a situation where the presenter would be removed from the meeting and there is not a 7-hour timeout. This is not the experience you should be having. We have asked our team for further insight, but you may also want to try contacting customer support and they will review your account.