Forum Discussion

SAZickefoose's avatar
SAZickefoose
Active Contributor
2 years ago

Attendance reports and time in session discrepancy

We have been having challenges with attendee reports and "time in session" information. The report will show that folks participated; however, if they switch devices during the session their second s...
Danielle DePalo's avatar
Danielle DePalo
New Contributor

Hello Kate,

 

Please let me know  if you need any additional information.

Thanks,

Danielle

 

Moderator edit: removed personal information 

KateG's avatar
KateG
GoTo Moderator
2 years ago

Danielle DePalo thanks for the further information. I created a case for you, someone from our support team will be reaching out shortly.