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Attendees don't get confirmation mail
Hey guys, In the last time there were some attendees who didn't get the confirmation mail although their emails were right. After sending the confirmation email again they didn't get it again. E...
Hi Danny,
Sometimes there may be a provider block on LogMeIn emails (arriving from @gototraining.com), or even an improperly formatted address. When we receive too many returns on attempted email communications we will add the address to a 'bounce list' that will stop sending emails all together. If you think this may be happening, you can call directly into Customer Support with the affected participant email spelling.
Hi Danny,
Sometimes there may be a provider block on LogMeIn emails (arriving from @gototraining.com), or even an improperly formatted address. When we receive too many returns on attempted email communications we will add the address to a 'bounce list' that will stop sending emails all together. If you think this may be happening, you can call directly into Customer Support with the affected participant email spelling.
Thank you :)
