Seems to be fixed this morning, thanks!
Hi jyp welcome to the GoTo Community,
I'm not able to replicate this and there isn't an auto mute in GoTo Training, can you provide more details? What device are they using? When they start to chat what happens, how do they see they are muted?
Also, one suggestion is they may have Hold Space to talk enabled and they would need to hold the space bar to be heard.
Every time I hit the space bar when typing into the chat window I get automatically muted in the meeting controls. This started about 2 weeks ago and never happened before that. Hold space to talk is not set. Clearly this is an attempt to replicate Zoom's behavior of toggling the microphone off and on with space bar, but this should not happen when focus is on the chat window and typing is happening. There does not seem to be any way to shut this new feature off, please provide the option to do so as it is extremely annoying.
Thanks ShadowPeak, Marydela
I was able to replicate this experience in flexible layout, when I it was merged it did not mute.
I'm sharing this with the team and will follow up soon.
Hi
Thanks for the response I will ask the trainer to check that next time she is in a session
Best regards
Mary
