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Being muted in session when typing into chat box
Hello one of our trainers (who has used GTT for a long time) has found she is being auto muted every time she types into chat. Has any one else come across this ? Is this a feature she has somehow tu...
Seems to be fixed this morning, thanks!
Other than looking at the microphone icon in meeting controls to ensure you're not muted before starting to speak, no. Even then several times I would start talking and advancing slides only to have my attendees tell me I was muted, rather embarrassing as I leave myself unmuted in meeting controls when I'm presenting and use my local microphone mute button.
JBrum , ShadowPeak this has been reported to the team and is being worked on internally. The issue occurs when users are in an unmuted state and press the spacebar in flexible layout, with push to talk disabled.
The one workaround you may want to try is to use the merged view versus flexible layout (pop-out). (I couldn't replicate this initially because my view was merged.)
I will keep this thread updated on the status, thanks for your reports and patience.
Hi everyone,
An update, the team reports that this fix should be rolled out this week.
Seems to be fixed this morning, thanks!
Thank you for letting us know.
